After you determine the items to which the issue is related, follow the steps in the "How to determine the service or startup item that is causing the issue" section to determine the individual service or startup item that is causing the issue. To determine the cause of the issue, you can prevent individual services and startup items from loading when you restart the computer.
You can follow these steps. Click the Services tab, click Disable all , click to select the check box for the first service that is listed, and then restart the computer.
With the first service selected, click to select the check box for the second service, and then restart the computer. Repeat this process until you reproduce the issue. If you cannot reproduce the issue, you can eliminate system services as the cause. Continue to the next procedure. Click the General tab, and then click to select the Load startup items check box. Click the Startup tab, click Disable all , click to select the check box for the first startup item that is listed, and then restart the computer.
With the first startup item selected, click to select the check box for the second startup item, and then restart the computer. The Services and Startup tabs in the System Configuration utility have the following options:.
When you click to clear a check box for an item, the Selective Startup option on the General tab is automatically selected. After you complete your troubleshooting and fix your configuration, return to a normal startup.
You can follow these steps:. On the General tab, click Normal startup , and then click OK. You can use the Tools tab in the System Configuration utility to start diagnostic tools and other advanced tools. The Tools tab also displays the path and the switches for the tools.
To start one or more of the tools that are listed on the Tools tab, click the tool that you want to start, and then click Launch. For more information about advanced troubleshooting for general startup problems in Windows Vista, click the following article number to view the article in the Microsoft Knowledge Base:.
For more information about how to use System Restore to restore Windows Vista, click the following article number to view the article in the Microsoft Knowledge Base:. For more information about how to configure Windows Vista to start in a "clean boot" state, click the following article number to view the article in the Microsoft Knowledge Base:. If these articles can't help you resolve the issue or if you experience symptoms that differ from those ones described in this article, search the Microsoft Knowledge Base for more information.
Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? This document lists the symptoms you see if the computer does not start, provides an overview of the complete troubleshooting process, and links to other documents with step-by-step details to restore the computer to proper operation.
If your computer does not startup or boot into Windows, use this document to troubleshoot and correct the problem. Perform a hard reset If the computer suddenly fails to startup properly, perform a hard reset as the first action. Performing the hard reset might correct many problems. If the computer still does not start properly, select your symptom from the list below to guide you to the recommended corrective actions. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds to drain all residual power and restore default startup settings.
Reconnect the AC power adapter but do not insert the battery , press the Power button, look for glowing lights near the caps lock and num lock keys, and listen for sounds of a fan or other moving parts turning. If the computer starts normally after performing a hard reset, you are done troubleshooting. Otherwise, select the symptom below that best describes your issue and perform the troubleshooting steps provided.
Symptom: LED lights do not glow, display is black, computer does not start If no power is available to the computer, lights on the computer do not emit light, there is no fan noise, and the computer does not start. There are several things you can do to verify that power is available to the computer. When you press the power button: notebook does not react, display is black, LED lights do not glow, and there are no sounds.
Failed AC adapter or power cord, a discharged or damaged battery, a bad connection to the notebook, or a failed notebook system board component. Common actions to resolve no power issues If the computer does not start, the LED lights do not glow, and the display is black, you can perform one or more of the following actions to resolve the issue. Verify the computer is receiving power from the AC adapter.
Verify that the AC adapter is not damaged and is connected correctly to a working wall outlet plug. Verify AC power is connected to the system board by examining the AC adapter, wiring, and pin connection for damage.
Damaged components, like the AC adapter or the pin in the power connector, require an HP-certified repair. If you have access to a different AC adapter or power pack that is designed for the computer, connect it and try to start the computer. If you own or have access to more than one notebook, verify that you are using the adapter which belongs to this computer. On newer computers, connecting the wrong adapter might cause the power LED lights to blink but not power the computer.
A discharged or defective battery might prevent the AC adapter from supplying enough power to start the computer. To verify that power from the AC adapter is available to the computer, remove the battery, connect AC power adapter, and press the power button.
If available, try using a different AC adapter that is rated for the computer, and repeat this test. Remove the AC adapter and startup on battery power only. A defective AC adapter does not charge the battery and prevents the computer from starting up on battery power only. To verify that battery power is available for the computer, connect the AC power adapter, allow the battery to charge for 30 minutes or more, disconnect the power adapter and press the Power button.
If available, try using a fully charged battery of the same type from another computer, and repeat this test. If the LEDS do not glow and the fan or hard drive do not spin, the battery might need to be replaced.
If tests of both the battery and the AC adapter fail, there might be a problem with the system board requiring service by HP. If the LEDs glow, but the computer does not startup, go to the Symptom: LEDs glow, fan is heard, but display is black or blank section. Symptom: LEDs blink or computer beeps but does not start Symptom. When you press the power button, some of the LED lights on the keyboard blink or a beep tone is made to help identify specific hardware component errors.
Beep tones or blinking LEDs on startup usually indicate a problem with the basic functionality of a critical component, and you might need technical assistance to resolve the error. The number of blinks or beep tones in a series is used by a technician to help diagnose a problem with specific hardware components. The number of blinks or beep tones and their meaning is different for different computers.
Battery is still in "Shipping Mode. To resolve this, turn off notebook, connect AC power and allow the battery to charge for at least 30 minutes, then start computer. Recognize Beep Tone Codes On older computer models, the startup diagnostics use a series of tones beeps to identify errors. If you hear beep tones usually 1 - 6 tones , contact HP to report the number and duration of the tones, and receive technical assistance.
If you see the LEDs near the caps lock or num lock keys blinking usually 1 - 8 blinks in a series , contact HP for assistance. Blink codes and beep tone codes have a similar purpose but the number of blinks or beeps does not indicate the same error conditions.
The codes are specific to individual models, and you need to know your exact model number. Common actions to resolve LED blink or beep tone error code When there is a startup problem and you see LED lights on the keyboard blink a few times, or hear beep tones, do the following actions:. Press the power button to turn on the computer and look for blinking LED lights on the keyboard, or listen for beep tones. After the sequence of blinks or beeps, there is a pause for a few seconds, and the sequence of blinks or beeps is repeated usually 3 times.
After the blink sequence is repeated, the LEDs do not glow until the power button is pressed again. Contact HP for technical assistance, and report the number of blinks or beep tones. You must also know the exact model or product name of your computer. If you have just replaced any internal hardware components memory modules, hard drive, etc.
To correct this problem, you should remove and reseat the new components. Symptom: LEDs glow, fan noise is heard, but display is black or blank When electrical power is available to the system board, various LEDs glow when the power button is pressed. When you press the power button: LED lights blink or glow, a fan spinning sound is heard, but the display remains black, and the notebook does not start.
A black screen with no error message usually indicates a problem with the basic functionality of a critical component. Share: Share Tweet Email. KABC -- A man and a woman who just met started kissing and rolling around in the middle of a Chula Vista shopping center for everyone to watch. Witnesses said it was something you just had to see to believe.
Witness Christy Peterson, who shot video of the incident through the store window, said the man and woman seemed oblivious to the fact that it was p. Peterson said the two kept their clothes on for the first 15 minutes. Then, she overheard the man convince his new friend to take their relationship to the next level.
0コメント