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Welcome, Login to your account. Forget password? Remember me. No account? Good news is that Singapore Airlines confirmed to us that its forthcoming Boeing MAX 8 aircraft, also coming across from SilkAir in addition to new deliveries from Boeing over the coming years, will offer in-flight Wi-Fi connectivity. Pricing plans and complimentary access packages for this aircraft have not yet been revealed, however we expect they will align with the wide-body fleet.
Numerous factors such as atmospheric conditions, altitude, location, passenger usage or even what device you use will affect the end-user experience. The limitations for each system are based on the satellite bandwidth they respectively use.
A common complaint for in-flight internet is that it works flawlessly for a while, then suddenly stops working for maybe 10 frustrating minutes before finally re-connecting. Remember, this is not like the internet in your home or office. As an aircraft moves across the globe, the line-of-sight from the receiver on the aircraft roof to the satellite in space becomes more distant and the system automatically identifies a new closer satellite to connect to. A physical dish inside the satellite receiver the hump on the aircraft roof then needs to rotate, align and establish a new connection with another satellite, high above the earth.
This process can take several minutes.
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