Log in. For a better experience, please enable JavaScript in your browser before proceeding. You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser. Thread starter KaiJai87 Start date Dec 16, Status Not open for further replies. For the past few weeks my computer has been infected with a virus. When I start it up the first thing that pops up is a tabbed window like the properties tab when you right click a file.
I cancel out of it and then the computer doesn't really act up at all except for the fact that it won't let me connect to the internet. Since I cannot connect to the internet Ive bee using a flashdrive to move the programs and logs for the 8 Step Process.
Unfortunately I cannot update any of the scanners or java because I cannot connect on line with the infected computer. It just gives me the generic connection error when I try to update the virus libraries. Ive checked the connections and even ran safe mode with networking but it just won't let me connect to the internet. I also think my flash drive is infected now too.
Attached below are the logs. Platform :. AB, Trojan. Dishonest antivirus software which tricks users into buying or installing it, usually by infecting a user's computer, or by pretending the computer is infected. Based on the settings of your F-Secure security product, it will either move the file to the quarantine where it cannot spread or cause harm, or remove it. A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs.
A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:. First check if your F-Secure security program is using the latest detection database updates , then try scanning the file again. After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.
NOTE If the file was moved to quarantine , you need to collect the file from quarantine before you can submit it. If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product. Yes No. Sorry this didn't help. Thanks for your feedback. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
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